Happy Campers: What Our Customers Are Saying
"My wife and I rented the 17ft Clipper to take to the races. The people that we worked with (Ashley and Ron) were super easy to work with. We will rent from them and possibly buy from them also in the near future." - T Webster, Facebook 2015
"I have recommended Olathe Ford RV to three friends interested in rentals--I hope they get the same good service we did. Keep it up-this is a much needed service, and great introduction before buying!" - L Roberts, Rental Survey 2015
"Ashley was great, patient, answered our questions, reassured us all through the process. Paperwork, check out, loading up went very smoothly. The coach was fantastic! Our first RV experience and we already can't wait to go again, try a different vehicle and travel to a new location. Returning the coach was easy and our "invisible" dogs had a great time with us, for a change! - L Roberts, Facebook 2015
"Just bought a new 5th wheel from Justin. We pick it up in the morning!!! You buy from who you like. This is so true with Justin. He had to have the patients of a saint with me. Several trips there. ....and I had to see them all! But he answered all my questions and concerns. Did I find others? Yes. Did I feel like they wanted my business? No. So. Thank you so much Justin. I will recommend you and Olathe Ford RV over and over again! You are the best!" - C Hatch, Facebook Review 2015
"We rented a 32 foot class c for a 17 day 4100 mile trip. We have four little kids and this rv gave us room to spare! Never did we hear one complaint about the driving distance. Getting there was MORE than half the fun in our rented rv!" - M Thompson, Facebook Post 2015
"My family and I rented a Class C 30 foot RV a few weeks ago and we could not have been more impressed with the service and the RV itself. My husband and I are not into tent camping, so we figured this was the best way to go, and boy were we right. The RV was new, nice and very clean. Ashley and Ron were the best to work with, and we hope to work with them again next year. Thanks so much for a wonderful first experience !!!!! And we hope to bring in several other families as well. ;)" - C Perz, Facebook Review 2015
"Rented the Leprechaun class C Motorhome for a week of grandparent's time and enjoyed every minute of it. Renting was very easy and the RV was in great working condition, service was great too. Thanks" - M Wagner, Facebook Review 2015
"My husband and I just purchased a pre owned RV from Olathe Ford. We are very impressed with the entire staff. The pricing was fair and the addition of a few extra things we wanted put on the RV was done very quickly. the entire experience surpassed our expectations. If we ever trade in our RV we will be going back. Thanks Heather and everyone." - Linda W, Yelp Review 2015
"Ron was very thorough and patient during the walk-through. Ashley was always available to answer questions. We felt very comfortable as first-time RV-ers having phone numbers and essential information readily available. Also appreciated the fact that the RV was not readily identifiable as a rental. Everyone was very customer-oriented and reassuring to us. The Leprechaun was a good fit for us and our purposes." - L Schafer, Rental Survey 2015
"We are from Fort Worth, Texas and rented a Forest River Surveyor, bunkhouse camper on our way to a family reunion in King Cit, Missouri. The rental department took excellent care of us long distance and picking up & dropping off on our way through worked like clock work. The camper itself was in excellent condition! Thanks Olathe Ford RV for making it an enjoyable experience!" - R Hickman, Facebook Review 2015
"This is my second time renting a travel trailer from Olathe RV both times I had a very clean trailer and there personnel was very friendly and helpful!" - J Ross, Facebook Review 2015
"Friendly, hospitable, professional service. The staff of Olathe Ford RV are great ambassadors of Ford Motor Companies commitment to excellence!!!" - A Banks, Rental Survey 2015
"An excellent experience and was planning on renting from you all again, which I have already booked a reservation! Thanks Ashley and crew. Its been a great experience thus far " - E Serrano, Rental Survey 2015
"Rented a Class C 32 ft to head down to Galveston for a week. The vehicle was relatively brand new and in great shape. It ran great and able to drive 80MPH when I wanted it to. Very comfortable vehicle for its class and size. It had more storage space than inside would be the only thing that I could think of in a negative way if I was force to come up with one. Its my 2nd rental from here in 2 months and now plan a 3rd rental. Hopefully after that we will buy one. Great service and attention. Thanks Ashley, Ron and the rest of the crew." - E Wilhelmsen, Facebook Review 2015
"We rented a C Class 32 foot RV for Spring Break this year, and it was one of the best vacations I've ever taken. The Staff at Olathe Ford RV was helpful, easy going, and very accommodating. We took our 2 school age children, Grandma and a family friend and never felt cramped. It was a wonderful experience and we can't wait to rent again to have another adventure!" - Olivia W, Facebook Review 2015
"We rented a 33' travel trailer. It was perfect for our family! The staff is very friendly and helpful! We will rent again from Olathe Ford RV Sales and Service." - T Maupin, Facebook Review 2015
"Having some warranty work done Steve in the service department is great they are a top notch dealership very helpful" - B Simpson, Google Review 2015
"Took our 5th wheel in for warranty service in Nov.2014. Although we had a few problems at first, a call to the GM Daryl Anderson got all the problems resolved quickly. He is truly interested in his customers and solving any issues that may come up. We will take our 5th wheel back whenever necessary and use Olathe Ford RV for RV supplies." - J Stimpson, Google Review 2015
"We are first time RV owners/purchasers and went to a number of places to look at used travel trailers and class C campers. From a sales standpoint, they all felt pretty similar initially. Nice, knowledgeable and patient (which we certainly needed).
When we got serious because OFRV had a model we were very interested in, they surprised us with how much they were willing to educate us. We worked with Wes and Tony, who weren't just professional, but always friendly and ready to spend as much time as we needed.
When the day came, they were very open to listening to our offers and helped make what felt like a really good deal based on what we saw out there with similar models. And when paperwork was getting drawn up, I was already suffering from the flu and not doing well. Dan, the business manager was patient and explained everything very well. Even called later to see how I was doing with my illness.
During our walk around before driving away, Randy (we think) was very informative and patient with us newbies. I can't imagine answering questions that seem so fundamental now...but he was always ready with an answer and took his time with us.
Fast forward a couple of weeks and we're in a campground on a Saturday night. We can't remember how to get water into the hot water heater. We call OFRV and talk to Billy Bob (we think) and he explains it completely. Then, offers his personal cell number in case we have any additional questions or problems during our weekend camping trip.
We found a few items wrong with the camper over the next couple of months that we pointed out. All were fixed without any question even though our paperwork excluded this possibility when we bought it.
Overall we feel they've been great to work with and we didn't feel like we got a bad deal, were forced into anything or left with a bad taste for any reason at all.
The review sounds glowing and it is. Our experience has been very positive. So why not five stars? Well, had they told us our camper was a rental before we purchased it they would have gotten five stars. Maybe not important to them, but certainly explained the mileage and wear we saw on a five year old camper. Not sure it would have made a difference to us but full disclosure would have been nice.
Overall I recommend them to anyone looking for an RV." - S Cotter, Google Review 2014
"My wife and I live in Aurora Colorado and wanted a new Itasca Meridian 36M. After contacting many local dealers with no success, we contacted Daryn and Heather at Olathe RV and we came to terms very quickly and easily. From there, they got the ordering of our new Meridian started. They were great throughout the entire process. Our questions and curiosities were all addressed before ordering. They followed the vehicle and sent updates during the assembly line process and until it showed up. We were a little nervous about taking delivery out of state, but their assurances of a quality experience were met. Troy (our pre-delivery tech), and Heather did a great job in preparing the vehicle for delivery and doing our orientation walk through. It was an incredible job and we found d only 2 minor issues which were handled on the spot. Dan Hill did an incredible job of handling the financing and extras we wanted. The entire team at Olathe Ford RV did an incredible job and should be proud to be a part of such a super organization." - W George, Facebook Review 2014
"I could not have wished for a better experience. I give Olathe Ford RV Rentals a "10+" all the way around! Ashley was extremely helpful, and very professional, in walking me through the entire rental process and promptly followed up with me on any questions I had prior to taking delivery of the camper. When we picked up the camper, everything was ready to go exactly as promised, and Ron was very thorough in explaining how to use all the features of the camper. Kudos to Olathe Ford RV Rentals (especially Ashley and Ron) and I'm looking forward to being a repeat customer next year!" - P Pepper, Rental Survey 2014
"The folks here are amazing, extremely kind and hospitable. My husband and I were traveling through when we had a failure with our power converter. I called around to several places and everyone told me they were too backed up in service to help us. I finally called Olathe Ford RV. Thanks God I did. The first point of contact - the receptionist - was so nice. The service writers and service techs were amazing! They were busy but jumped right in, diagnosed and fixed our issue. They were more than helpful and offered so much advice. We took our dog in and boy was he loved on. If you are ever in the area and need help.... call them. You will be thankful you did!!!" - W Wellons, Facebook Review 2014
"Renee is a super Saleswoman and knows her stuff when it comes to RVs! Go ahead, ask her a question about anything RV, she has an answer that is knowledgeable and precise. She knew what I wanted and found it within our price range. We felt confident in her expertise and ability to target what we not only wanted, but needed. She didn't stereotype us because I didn't bring my Coach Bag or Gucci shoes.... She treated us with respect and as a Sales person should treat their prospects. Never know how much some Hillbilly Infantryman might have in his pocket right? The back end of the sale was a little bumpy and it made us a little nervous. At our age and a few kicks in the pants sure do teach ya to be cautious. Dan assured us of the solid reputation Olathe Ford RV has had and how much word of mouth advertisement is valued by them. A little research by us and a great big prayer gave us our answer. I am so happy with my trailer which makes a happy Hubby too! We need a little warranty work done on a manufacturer defect on the faucet and the trim on our Galley. I am rock solid confident that Chris from the Service Tech Dept will get those parts to us ASAP. I would recommend buying your Rig from this company. Take your time and let Renee find what you are looking for!" - N Fragassi, Facebook Review 2014
"Stopped in to take a look at a trailer/ toy hauler for our needs. Friendly staff and seemed to have good prices and great customer service from Renee. Thanks for the tour." - Tri-County Security, Facebook Review 2014
"We just had some warranty work done by Olathe Ford RV and had outstanding service. The service writer and the service tech's took very good care of our unit. They stayed on top of Winnebago to insure our service was done promptly and correctly. I would highly recommend their service department.
The above post was a year ago, and I would just like to add, that once again we have just had our coach service and both our Service writer (Kevin) and the Service Tech were professional and made sure they were taking care of us. Because my coach is out of warranty, Kevin went the extra mile to keep our cost down by calling the vender to get them to cover the camera. We have been taken our coach to Olathe for over 3 years and wouldn't take it any where else. Can't and won't comment on the Sell's Department. Keep up the good work Olathe RV." - J Kite, Google Review 2013
"Just purchased a used travel trailer from Renee Hinson. Her knowledge and guidance helped us make a good decision on our "first" camper. Just finished our walk-through with Troy in the service department. His patience with our beginner's questions was deeply appreciated. Very thorough walk-through showing us the ins and outs of camper how-to. Excellent customer service was also provided by the sales manager, Darren. We couldn't be more pleased with our experience. Special thanks extended to all." - Google Review, 2012
"On Dec 22, 2011 we purchased a 2003 KZ Sportsman toyhauler. We had inspected it 3 weeks earlier to see if that was what we wanted. We found it needed new tires and a new roof. While the wife and I were gone to lunch, calling back home about roof replacement prices, Clint, our sales rep, started pushing his pencil. When we came back the offer was half the cost of a new 10 year roof and 4 new tires at no charge, the spare was new. We agreed. We came back Dec 22 and found the unit inside their heated service area all hooked up for inspection. The AC was on, tanks had water, system under pressure, water heater on, Fridge on 2 slides out, new tires, brakes adjusted, wheel bearings packed. Installed a new battery and stablizer jack on the back. Everything worked perfect. Then the rv was winterized again. Troy the service man raised our fifth wheel hitch and got us hooked up and all the lights worked first time and we drove out to set up the brakes. everything was just right. We towed the trailer home 230 miles. we took the long way home, and it towed great. It has been in our driveway hooked up to power for 10 days and everything works perfect. I can say that they worked with us well and did everything they said they were going to do." - Google Review 2012